Cookie Policy

HCL Car Rental

At HCL Car Rental, we value your privacy, online security, and browsing comfort. This Cookie Policy explains how and why our website uses cookies and similar tracking technologies to improve your experience, personalize content, analyze performance, and deliver a seamless car rental journey from start to finish.

By accessing or using our website, mobile view, booking engine, or any online tool provided by HCL Car Rental, you consent to the use of cookies as described in this Policy. You may manage, disable, or delete cookies at any time through your browser settings.

  1. What Are Cookies?
    Cookies are small text files stored on your device — computer, tablet, or mobile — when you visit a website.
    They help websites remember your preferences, save browsing behavior, and enhance overall functionality.
    Cookies do not store personally sensitive information like credit card numbers or passwords.
  2. Why We Use Cookies
    HCL Car Rental uses cookies to ensure that your online rental experience is smooth, customized, and secure.
    Our primary purposes include:
    1. Website Functionality

      To enable essential website elements like:
      • Search forms
      • Booking flow
      • Login and account features
      • Car rental filters and suggestions
      These cookies ensure the site runs properly and efficiently.
    2. Enhancing User Experience
      Cookies help us:
      • Remember your search preferences
      • Show recently viewed vehicles
      • Auto-fill location fields
      • Save language and currency options
    3. Analytics & Insights
      We use cookies to understand:
      • Which pages are most visited
      • How users navigate our site
      • Performance of our marketing campaigns
      This allows us to improve website design, load time, and overall customer experience.
    4. Personalization
      We may use cookies to offer:
      • Tailored recommendations
      • Location-based offers
      • Relevant promotional banners
      • Car rental deals based on previous searches
    5. Security & Fraud Prevention
      Some cookies help protect our customers by:
      • Detecting unusual login behavior
      • Preventing automated bots
      • Verifying legitimate traffic
  3. Types of Cookies We Use
    1. Essential Cookies
      These are required for the website to function correctly.
      Without them, you would not be able to complete car rental bookings, log in, or use secure pages.
    2. Performance & Analytics Cookies
      These cookies help us analyze website traffic and user interaction patterns using tools like:
      • Google Analytics
      • Heatmaps
      • Conversion tracking
      All data is anonymous and aggregated.
    3. Functional Cookies
      These cookies store your preferences, such as:
      • Vehicle type filters
      • Pickup/drop-off city selections
      • Account username (optional)
      • Saved trip dates
    4. Advertising & Marketing Cookies
      Used to show relevant ads and promotions based on your browsing activity, including:
      • Vehicle discounts
      • Local rental deals
      • Retargeted promotions
      We use only secure, industry-standard advertising platforms.
  4. Third-Party Cookies
    Some cookies are placed by trusted third-party service providers who support our operations, including:
    • Analytics partners
    • Payment gateway processors
    • Ad networks
    • Customer support tools (live chat, help desk)
    • Social media integrations
    These partners are carefully selected and follow strict privacy standards.
  5. Managing or Disabling Cookies
    You have full control over cookies.
    You may delete, block, or limit cookies at any time via your browser settings:
    • Google Chrome
    • Mozilla Firefox
    • Microsoft Edge
    • Safari
    • Opera

    However, disabling essential cookies may limit website functionality, including:
    • Car rental searches
    • Booking submission
    • Secure login area
    • Payment processing
    Our system may not function as intended if cookies are blocked completely.
  6. Data Protection & Privacy
    Cookies never store your:
    • Passwords
    • Payment card numbers
    • Driver’s license details
    • Sensitive personal information

    Any data that cookies collect is used solely to enhance browsing and booking accuracy.
    For full details on how we protect your data, refer to our Privacy Policy.
  7. Updates to This Cookie Policy
    HCL Car Rental may update this Cookie Policy periodically to reflect:
    • New technologies
    • Legal or regulatory requirements
    • Changes in our services or operational needs

    The “Last Updated” date will always indicate the most recent revision.
  8. Contact Us
    If you have questions or concerns about our Cookie Policy or data usage, please contact:
    HCL Car Rental — Car Rental Services
    • 502 Grand Ave, Laramie, WY 82070, United States
    • info@myreddiamond.com

    We are committed to helping you understand your rights and ensuring your online experience is safe, transparent, and trustworthy.